The proverb says "When the student is ready, the teacher appears." If you are ready to learn how to use a computer, your instructor is ready to assist in the learning process. However, your instructor cannot learn for you. Learning how to use a computer is similar to learning how to play a piano. Both endeavors require considerable practice. Therefore, whether you are learning to play a piano or learning to operate a computer, you must invest the time and energy to the process. You cannot learn what you need to know by merely attending class. You must sit in front of a computer and "do the deed" (i.e., do the keystrokes and clicks). Folks who "do the deed" learn what they need to know. They smile a lot. Folks who don't "do the deed" don't learn what they need to know. They complain a lot. You see, I'm a mere dog, but I've learned lots of stuff myself. And, whether it's learning how to fetch a ball, roll over, or to use a computer, all learning takes practice. What is the moral to this incredibly fascinating paragraph? The moral is: If you hear a student complaining about a class, ask him, "why didn't you just ‘do the deed'?" And, if you ever hear yourself complaining about a class, ask yourself, "why didn't I just ‘do the deed'?"